Docs/Troubleshooting & FAQ

Stock Numbers Don't Match

If you see different stock numbers in Fulfiro and WooCommerce:

Why it happens

Fulfiro is the source of truth. If someone edits stock directly in WooCommerce admin, or another plugin changes stock, the numbers may diverge. Fulfiro intentionally does not overwrite its own data -- instead, it creates a discrepancy alert.

How to fix

  1. Go to Alerts > Sync Issues
  2. Review each discrepancy (shows Fulfiro vs WooCommerce quantities)
  3. Click Resolve and choose which value to keep:
  • Keep Fulfiro -- Pushes Fulfiro's number to WooCommerce
  • Accept WooCommerce -- Adjusts Fulfiro's stock to match

Prevention

Make all stock changes in Fulfiro rather than WooCommerce admin. Fulfiro will push changes to WooCommerce automatically via two-way sync. If you need to adjust stock, use manual adjustments, CSV import, or PO receiving.