Docs/Troubleshooting & FAQ

Reservation FAQ

Q: Why does my available stock not match what I expect?

Available = On Hand - Reserved. If you have pending orders, stock is reserved for those orders, reducing your available count. Check the product detail page to see the reservation breakdown.

Q: Can I manually release a reservation?

Reservations are managed automatically based on order status. To release reservations, cancel or refund the associated order. Alternatively, wait for the reservation to expire (configurable in Organization Settings).

Q: What happens when a reservation expires?

The reserved stock returns to available. The reservation status changes to Expired. A stock movement is recorded. The associated order is unaffected -- it keeps its status, but the stock is no longer held for it.

Q: Do [ignored orders](/docs/ignored-orders) create reservations?

No. Orders with the Ignored status never create reservations. If an order transitions to Ignored, any active reservations are released.

Q: How do reservations affect the numbers I see in WooCommerce?

Fulfiro pushes the available quantity (On Hand minus Reserved) to WooCommerce. So your WooCommerce storefront always shows the correct number of items that can actually be sold. This prevents overselling across multiple sales channels.